Strata Homes are a South Yorkshire based established home builder with 18 current developments across Yorkshire and the Midlands, 220 staff, turnover of £250M and operating profit of £13M in 2019.
- Managed design of a new house building technology utilising Modern Methods of Construction, intelligent living and smart technology to produce net carbon homes
- Introduced Business Information Modelling (BIM) using Autodesk Revit to significantly reduce liabilities.
- Engaged to analyse, design and deliver an innovative project for homebuyers to play through personalisation and order upgrade options for their new home using a photorealistic cloud-based product configurator.
- Introduced agile & collaborative processes (e.g., Microsoft Teams & Planner), delivering culture change
- Rolled out Salesforce.com, Sales Cloud, Salesforce.com, Pardot & customer journey optimisation.
- Established culture of continuous improvement, introducing Key Performance Indicators (KPIs) and implementing plans to reduce Cost Per Acquisition (CPA) and improve performance.
- Implemented a customer portal and live chat